Refund Policy
Refund Policy
At DD Furniture, we stand by the quality of our products and strive to ensure your satisfaction. However, we do not offer returns or refunds once a purchase has been made. In certain cases, we may offer an exchange, depending on the specific circumstances and the condition of the item. To request an exchange, please contact us within 7 days of delivery, and our team will review your situation. All items must be in original, unused condition to be eligible for exchange consideration.
Warranty Information
Most of our furniture is backed by a 1-year manufacturer warranty that covers defects in materials or workmanship under normal household use. To begin a warranty claim, please email us at ddfurniture@gmail.com with a detailed description of the issue, along with clear photos of the affected area(s). Our team will evaluate your claim and guide you through the next steps. Please note that the warranty does not cover damage caused by misuse, accidents, or normal wear and tear